We ship worldwide. After your order is placed there is a processing time of 2-5 business days. Once your order ships a confirmation email will be sent to you to with detailed tracking information. You can also find your shipping details by logging into your account. Please note that while we don't foresee any delays after the parcel has shipped these events may occur. Please contact us in the event our carrier is delayed and we will be happy to help locate the parcel for you.

We have the following shipping options

  • Standard | 7-14 Business Days FREE SHIPPING
  • We do not offer expedited shipping. we are working on making this available in the New Year.
Shipping options above exclude products that are considered oversized. Oversized products are subject to weight and dimensional rate calculations determined by the shipping carrier/service chosen at checkout.


Duty and tax charges are determined by your local customs authorities and based on sales tax applied by your country for purchases coming from Canada and our international warehouses. Please note, we are unable to guarantee the cost of fees upon delivery. Duties and taxes are non-refundable. We are not responsible for any fees related to international customers paying to receive their packages. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.

Orders will be shipped by either Fedex, Canada Post or UPS. Upon shipment, you will receive a notification email to inform you that your order is on the way along with tracking information.
 
We are not responsible for any lost or stolen packages. Please contact your local post office for help on recovery of packages reported delivered via your tracking email.
 
If you do not receive a tracking number or require more assistance? We're happy to help! Simply send us an email at info@vancityvogue.com.. A response will be made within 24-48 business hours.